Voice Emergency Maintenance NOC20200731
Scheduled Maintenance Report for Encoo Status
Maintenance has been completed. If you have any issues please contact support@encoo.com.au / +61 387402278.
Posted Aug 01, 2020 - 01:06 AEST
Additional work is required, maintenance window will be extended until 2am AEST. Further update will be provided.
Posted Jul 31, 2020 - 23:56 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2020 - 21:30 AEST
The following advisory is to inform you of an emergency service outage

Type of event:

Emergency Voice/SIP maintenance work

Advisory reference:


Start date and time:

2020-07-31 21:30:00 AEDST

Expected End date and time:

2020-08-01 00:00:00 AEDST

Expected downtime:

30 Minutes

Services affected:

- SIP trunk termination including both inbound and outbound and registrations

Description of event:

An emergency upgrade will be perform on the Encoo soft switching platform, during which there may be a small intermittent interruption with calls (Inbound / Outbound / Registration) as the upgrade takes place.

Estimated degradation of service during event:

Services may experience up to 30 minute break during the works window

If you require further details or assistance please contact us via:
Email: support@encoo.com.au
Phone: 03 8740 2278

Encoo Support
Posted Jul 31, 2020 - 15:19 AEST