All Systems Operational
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Completed - Maintenance has been completed. If you have any issues please contact support@encoo.com.au / +61 387402278.
Aug 1, 01:06 AEST
Update - Additional work is required, maintenance window will be extended until 2am AEST. Further update will be provided.
Jul 31, 23:56 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 21:30 AEST
Scheduled - The following advisory is to inform you of an emergency service outage

Type of event:

Emergency Voice/SIP maintenance work

Advisory reference:

NOC20200731

Start date and time:

2020-07-31 21:30:00 AEDST

Expected End date and time:

2020-08-01 00:00:00 AEDST

Expected downtime:

30 Minutes

Services affected:

- SIP trunk termination including both inbound and outbound and registrations

Description of event:

An emergency upgrade will be perform on the Encoo soft switching platform, during which there may be a small intermittent interruption with calls (Inbound / Outbound / Registration) as the upgrade takes place.

Estimated degradation of service during event:

Services may experience up to 30 minute break during the works window


If you require further details or assistance please contact us via:
Email: support@encoo.com.au
Phone: 03 8740 2278

Thanks,
Encoo Support
Jul 31, 15:19 AEST
Jul 31, 2020