Dear Customers & Partners,
We are currently experiencing a Complete Outage for the listed Voice services:
Inbound & Outbound calling via Microsoft Teams Direct Routing
Microsoft Teams Direct Routing is currently experiencing an issue on the Microsoft platform and their engineers have identified this and are working towards a resolution. Please check within the Microsoft 365 Status Portal for further information, we will keep this page updated as we are.
We will continue to provide updates and additional information via this notification channel.
For any inquiries or questions related to this incident, please email us at email@example.com
quoting INC2020061501 in the subject title.