Voice - Degradation - Nationwide - Incident ID INC2024010301
Incident Report for Encoo Status
Resolved
This incident has been resolved.
Posted Jan 03, 2024 - 15:14 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 03, 2024 - 13:36 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 03, 2024 - 13:23 AEDT
Investigating
Dear Customer,

We are currently experiencing some degradation of Voice services. Affected services are:

- Inbound/Outbound Voice traffic on the platform voice.envoip.com.au

Our Engineers are currently investigating the issue.

If you have questions please email us on support@encoo.com.au, as the incident evolve we will continue to update you via this notification channel and our status subscription.

Encoo NOC
Posted Jan 03, 2024 - 12:04 AEDT