Here is the latest update from our Upstream Carrier:
"The Fibre Team has identified this outage to be related to a fibre break at Burwood East, VIC. Restoration works are in progress onsite.
Hauling and preparing the cable on both ends has been performed.
The fibre team has started splicing one end of the cable, with an estimated time of restoration (ETR) at 23:00 AEDT.
There are a total of 144 fibres to be spliced on each end, and the fibre team is doing their best to expedite the process and complete the splicing as quickly as possible."
Should you have any questions please do not hesitate to reach out to us directly.