Our upstream carrier has advised that the previously mentioned issue with inbound calls was resolved around 11:05am. We are going to continue to monitor the situation.
If you have questions or further issues please email us on support@encoo.com.au.
Encoo NOC
Posted Aug 17, 2020 - 12:53 AEST
Identified
Dear Customers,
We are currently experiencing a Major Network Disruption with one of our Voice upstream carrier, due to a potential DDOS attack on their network.
Whilst our upstream carrier is investigating the issue, we have shifted all outbound traffic via a different path. Please stay tuned and we will provide further updates with more details.
If you have questions please email us on support@encoo.com.au, as the incident evolve we will continue to update you via this notification channel and our status subscription.